Vehicle owners, distributors and insurers rely on Gulf Warranties for unfailing
dedication, quality and value. The regional pioneer in extended warranty services,
we assure our numerous valued clients the best combination of protection, price,
peace of mind and customer service standards.
- Be the preferred provider of warranty products and services in the GCC region and
beyond
- Deliver measurable customer satisfaction, exceeding industry averages across our
value chain
- Set regional benchmarks for improved client business value
- Started in Oman in 1994, now has offices in all Gulf countries
- Introduced extended warranties to the Gulf region
- Over 500 000 warranties and ancillary products sold
- Works with all major distributors and manufacturers in the Gulf and around the Middle
East
- A fronting partner network of nine leading insurance providers. Click here to find
the Gulf Warranties office nearest you.
Gulf Warranties is an ISO 9001:2008 certified company
and the only warranty and claims administration provider in the Gulf carrying this
prestigious guarantee of excellence in quality management.
As a result, our partners and clients know that we can guarantee the same products,
services and expertise across all our national offices.
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Vehicle owners, distributors and insurers rely on Gulf Warranties for unfailing
dedication, quality and value. The regional pioneer in extended warranty services,
we assure our numerous valued clients the best combination of protection, price,
peace of mind and customer service standards.
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- 1994 :: Oman National Investment
Corporation (ONICH) and Warranty Holdings International UK form Gulf Warranties,
a joint venture to provide third party extended warranties to the Gulf countries.
This is the first company to bring the concept of third party extended warranties
to the region.
- 1995 :: Operations start in the
UAE, Kuwait and Bahrain, mainly covering Japanese – manufactured vehicles such as
Mazda, Hyundai, Toyota and Daewoo Gulf Warranties pioneers the concept of Gulf-wide
coverage
- 1996 :: The head office in Dubai
is opened To solve customers’ problems arising from disparities between manufacturers’
warranties, Gulf Warranties starts covering European vehicles including Mercedes
Benz, BMW, Audi and the like
- 1997 :: Operations start in Saudi
Arabia, with Ford, Kia, Mazda and Toyota/Lexus ONICH buys Warranty Holdings’ shares
in Gulf Warranties Limited The 50 000 warranty sales milestone in Gulf-wide sales
is reached
- 1998 :: The Turkey, Damman and
Riyadh offices open 35 people now work for Gulf Warranties The UAE’s first used
car warranty products are sold by Gulf Warranties GM Advantage signs
- 1999 :: The Qatar office opens
The Creditor product is launched
- 2000 :: Manufacturer-sponsored
schemes are started Gulf-wide New car warranties are provided by the Kuwait office,
through an agreement with Kuwait Finance House Gulf Warranties has now sold 170
000 warranties 60 000 claims have been paid to date, totalling $16 million New Car
warranty
- 2001 :: ONIC closes in Oman; Gulf
Warranties continues to settle claims there The Turkish operation is sold
- 2002 :: Warranty Plus, the first
ever retail warranty product is launched Doha Insurance and Al Nisr are signed as
fronting agents Arab Insurance Group (ARIG) buys 66% of Gulf Warranties Gulf Warranties
copyrights its GWEMS management software application
- 2003 :: Gulf Warranties opens
in Lebanon ISO 9001:2000 certification is awarded Two major manufacturers’ programmes
start Audi AG signs with Gulf Warranties for the Middle East The first ever seven-year
powertrain warranty programme is launched
- 2004 :: Mobility schemes and
bank-sponsored schemes are introduced The Syria office opens Gulf Warranties has
sold over 350 000 warranties and 45 000 ancillary products Claims paid total $40
million Over 50 people now work for Gulf Warranties The road assist programme is
launched The Dubai Bank scheme is signed
- 2005 :: The Business Services
Division is formed, a specialised consulting group offering services to the automotive
sector A UAE-wide vehicle assistance programme is started for ENOC and EPPCO. Abdul
Lateef Al Jameel signs in Saudi Arabia Gulf Warranties commences operations with
National Commercial Bank in Saudi Arabia
- 2006 :: Gulf Warranties opens
in Jordan. Extends services in Oman by covering Nissan vehicles Staff strength went
upto 80
- 2007 :: The Yemen office opens
staff strength went upto 180 Inauguration of New office in Jeddah Full branch level
operation started in Riyadh & Dammam Opening 12 other branches all over K.S.A Gulf
warranties awarded to contract to Infrasofttech to develop and implement an ERP
solution
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